dell computers = hitler in a speedo
so dell has this new process where they want you to work through technical support on some webchat (like aim or something) rather than using the phone.
the flaw with this system is that 99% of their solutions require restarting your computer. so if you're talking to the tech person via computer and then have to reboot, then you lose connection/support.
also their solutions never really work and require to keep signing back online to another fucking webchat session only to restart and all sorts of heebee jeebee bullriding cockshit.
and i love their solution of reformatting the entire hard drive. i tell them it's not acceptable as i cannot back up my files as my cd/dvd writer doesn't work. they are idiots.
there's a whope separate other issue when i am waiting for them to respond because it takes about 3 minutes inbetween each response. i'm confident they are working on multiple people at same time. fucking multi tasking.
don't trust dell
posted by fillshe @ 4:50 PM
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